Blog

When a finance company demands an indemnity payment for a vehicle rejection, most dealers feel they are fighting a losing battle. However, a recent court victory by one of our subscribers proves that these claims can be successfully defeated. A finance provider...

The Christmas and New Year period places unavoidable pressure on workshops, suppliers, and staffing levels across the motor trade. As a result, inspection and repair bookings often extend into early January — something that is entirely understandable in most...

Good Afternoon Everyone, I want to discuss an important topic: when to say no to a customer. We frequently encounter situations where you seek advice from Legasolutions4U because you've assisted a customer with minor issues like squeaky brakes that just needed...

It has come to our attention that many dealerships are encountering issues with chargebacks, primarily due to overlooking critical communications. Ignoring a chargeback letter can lead to significant complications, including missing deadlines that result in refunds...

As the holiday season is upon us, we’d like to let you know about our Christmas opening hours during this festive period. Legalsolutions4u will be closing at 5:00 PM on Tuesday 23rd December and will reopen on the following dates: • Monday 29th December – 9:00am to...

Good Afternoon All, I’d like to shed some light on an important aspect of the customers short term right to reject that many of you may not be fully aware of. Did you know that if a customer reports an issue with their vehicle within the first thirty days, the...

As we welcome 2026, we’re excited to offer a New Year special: sign up for our comprehensive aftersales service and enjoy the entire month of January FREE. Let us handle your aftersales so you can focus on selling cars and delighting your customers. Why Dealers Love...

We know, we know—complaints seem to love making an appearance just as we hit the second quarter, right? So, let's talk about a common topic floating around: handling part exchanges. Picture this: a shiny vehicle arrives, and without turning every stone (like assessing...

We wanted to share a recent experience that highlights the outstanding support and benefits our self-administered warranty and 12-month breakdown cover offer to our customers.   A customer who purchased a vehicle from our partnered dealership reached out to report an...